Zoom Online Video Therapy

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Video Therapy

CORNERSTONE COUNSELLING SERVICE (CCS)

0207 723 8050

Using Zoom & Microsoft Teams, for Online Video Therapy Sessions

Preparing for your Therapy Session Online.

I will continue to provide therapy from a safe and confidential space.

It is important, if you choose to have online therapy, that you have the following:

• A confidential and safe space where you cannot be overheard: Note: If for some reason your space becomes unsafe, let us agree on a password to let alert me.  
• A comfortable space where you will be able to sit for an hour
• A place for your therapy where you will not be interrupted, by family members, housemates, pets, children, the postman etc.…
• A drink, and tissues available if you wish:  Note: no eating during the session for you or me
• Remember that although you are at home, this is your therapy session - please treat it as you would if you were coming for therapy in person. E.g. appropriately dressed, not using the computer or tablet/phone for other purposes during our session

Please be ready for your therapy session at our agreed time, bearing in mind all the above.   Ensure you are logged into Zoom/Microsoft Teams ready to join on the appropriate device and are comfortable.  

I will send you a Zoom/Microsoft Teams request at the agreed time for your session, all you need to do is accept the request.  

When your appointment time comes, click join meeting or enter ID and password which will be on the Zoom/Microsoft Teams request.

This information is in addition to your current therapy agreement.

I hope it is helpful,

Warm Regards

(Counsellor to sign their name)

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Cornerstone Counselling Service

Confidential Counselling Agreement

The Service offered is a confidential, professionally supervised

Christian Counselling Service.

After an initial assessment consultation, the following person(s) requested counselling help and agreed to accept the offer of a series of 1-hour counselling sessions.

This is a voluntary agreement between:............................................................................................................(Client(s)

And……………………………………………………………………….Counsellor(s)

The following conditions are agreed:

1. Counselling will take place in the Counselling suite at the Advent Centre, 39 Brendon Street, London, W1H 5HD, and other locations by appointment:  

NOTE:  Sessions are currently held online through Zoom, Skype, Microsoft Teams, Facetime, WhatsApp or Telephone.

2. The Counselling Service is fully confidential.  All information will be treated with respect and will remain confidential to the Counselling Service with the following exceptions.

1. Under the strict terms of Supervision.

2. In terms of the child protection needs, as recorded in our policy documents*.

3. When a judge, in court, directs that the information is disclosed.

4. If the client gives written permission

5. Self- harm or harm to others

3. Clients agree to work on problem areas in an open and honest manner to achieve solutions and healing.

4. Counsellors will work with Clients to empower and enable them to find a solution to their problem.

5. Counsellors will not make decisions for Clients or take responsibility for any particular course of action taken, or not taken, by the client.  

6. Clients will be responsible for their own actions and decisions at all times. Clients are advised to also consult with other appropriate professional bodies, i.e. Medical, Legal, Social or Spiritual.

7. In the event that a counsellor is unable to help a client, a referral to another counsellor or agency may be recommended.  Contact details for other agencies will be given to clients to assist them in this process of self-referral.

8. If it is considered helpful for counselling to continue longer than six sessions, a review will take place at that stage to assess progress and re-focus on goals. A maximum of 12 sessions will be offered; however, if deemed necessary, further sessions will be offered.  

9. a)  Clients will be expected to arrive on time for their appointments.  If appointments cannot be kept, the client must inform the Service, giving 24hrs   notice of cancellation, minimum.  This can be done by leaving a message on the answer phone on 0207 723 8050 or sending an email to connect@ccscounselling.org.uk.  

b)  Due to the high demand for the service, clients who miss two consecutive appointments will have their sessions terminated. However, should there be extenuating circumstances, the client can contact the service when they are ready and will be put back on the waiting list.

10. An acceptable code of behaviour will be expected within the counselling environment.  Any threat of violence, aggressive behaviour or abusive language will not be tolerated and would result in termination of the counselling process. Gratuities and inappropriate personal body contact are also not acceptable in this professional relationship.

11. Counselling can be terminated at any time, by either party by informing those concerned.

12. In certain circumstances, a counsellor may request the presence of another counsellor to help facilitate the counselling process. Also, from time to time, the Counselling Co-ordinator, or a senior counsellor may be present in the counselling room as an observer only.  Their presence will be to monitor the level and quality of service given.  In these circumstances, everyone involved is bound by our confidentiality code.

13. Fees: Our professionally qualified counsellors/students on placement give freely of their time and expertise in a spirit of Ministry.  The Service is open to all who are in need.  However, we charge a fee towards the running costs of the service. Our fees are £30 for individuals, £45 for couples, £45 for families and £50 for trauma counselling per session.

We, the undersigned, have read and will abide by the above Counselling Agreement. Signed ..............................................................(Client)                   Date ..................... Signed: ……………………………………….(Counsellor)         Date …………..…

     * Our Policy Documents can be seen on request.

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